In 2021, the Covid-19 pandemic will develop complicatedly, greatly affecting the economic sector. In that context, the Vietnamese banking system is still "working hard" at 365+, meeting customers' needs anytime, anywhere, without limitation of space - time thanks to the promotion of digital transformation.
Banking 365+, no time limit – transaction space
Like many other fields, the financial industry last year faced many challenges due to the complicated developments of the Covid-19 pandemic. However, thanks to accelerating digital transformation, strengthening internal resources, and flexibly responding to obstacles from the epidemic, Vietnamese banks continue to operate sustainably and stably, completing the targets set out above. out during the year.
In particular, last year was also the year the Vietnamese banking market witnessed the excitement of the digital transformation process, with some banks also expecting to transform into digital creation to help customers transact 365+, unlimited. space, transaction time.
For example, Techcombank focuses on developing customer experience on online banking (Ebanking), minimizing transaction time and costs for customers.
MBBank has integrated all banking transactions and financial management completely free of charge on MBBank and Biz MBBank apps. Or we can mention other emerging names such as VPBank NEO of VPBank, Ipay of VietinBank.
Nam A Bank is also one of the pioneer banks in digital transformation and achieved many impressive results in the past year. This bank has comprehensively upgraded Open Banking Digital Bank version 2.0 with a modern interface, increased features and utilities, helping customers to perform online banking transactions quickly, safely and securely. anytime, anywhere.
This bank has also implemented the Youtrade Financial Community, which helps users keep track of all information about the stock market and movements of stocks of interest on Open Banking Digital. Or this year, Nam A Bank has launched the Happy Digital non-physical credit card, helping customers to transact quickly and securely without having to keep the card in their wallet.
In addition, Nam A Bank's digital transformation pulse took place excitingly with the launch of a series of other services such as: Opening a beautiful digital account of your choice, QR Napas money transfer 24/7, QR Payment, being the leading bank. Deploy payment by Viet QR…
A bank without distance, serving customers throughout the holidays - Tet - holidays
One of the important digital transformation trends that modern banks around the world are aiming for is the formation of a smart ecosystem, digital payment has been established connecting digital banking services with digital services. in the economy, providing a seamless, comprehensive experience across all sectors for service users. And in Vietnam, banks are also starting to update this trend.
Accordingly, this New Year and any time of the year, customers can not only conduct financial transactions through online applications, ATMs, but also go to automatic transaction points to fulfill their needs outside of office hours. everywhere, no distance.